Last Updated: June 19th, 2018

DOWNLOAD .PDF

 

Information Collection & Use

SecureDocs, Inc. (“SecureDocs,” “us,” “we”) is committed to respecting your privacy. This policy discloses the privacy practices for SecureDocs and the ways we collect store, use and protect your personal and non-personal information on our web site. SecureDocs collects information from individuals who visit our web sites (“visitors”) and the customers or users who register to use the SecureDocs web-based business and content management solutions (“services”). You do not need to register in order to review the content on this web site as a visitor.

Services-Related Announcements for Users

We will send you services-related announcements as needed. For instance, as we add software enhancements we will send you an email notification. These emails are necessary for the maintenance of your account with us.

Personally Identifiable Information

Customers use our products for storage and management of contracts, files and documents (collectively, “Content”) related to their business. That Content is considered confidential to our customers. SecureDocs will not review, share, distribute, or reference any such Content except for the purpose of resolving a problem, providing customer support or to investigate a suspected violation of our Terms of Service.

Any personal information you submit to us is used solely for the purpose for which it is collected or for communicating with you regarding the services. At a minimum we ask for your name, email address, company, state, and contact phone number so that we may communicate with you. The IP address of active Users of the Service, and individuals interacting with us our sales & marketing software platform, will also be collected. Subscribing Customers will additionally be required to submit billing contact information and/or credit card information.

We will retain your information for as long as your account is active, (i) as needed to provide you services, (ii) to comply with our legal obligations, (iii) to resolve disputes, and (iv) to enforce our agreements.

We do share personally identifiable information as follows in order to maintain your customer account with us:

All financial and billing information that we collect is used solely to check the qualifications of prospective customers and to bill for our services. SecureDocs uses a third-party credit card processor to assist us in processing customer payments. This processing partner is not permitted to store, retain, or use the personally identifiable information provided, except for the sole purpose of credit card processing.

We may occasionally also employ third parties to act on our behalf. Some examples include providing marketing support, analysis and public relations. When we employ such companies they are not permitted to retain, share, store or use personally identifiable information for any other purpose than to complete the contracted assignment. In some cases we may provide services, or sell product lines jointly with selected business partners.

We DO NOT share, sell, trade or rent your personally identifiable information with third parties for unknown reasons.

Privacy Shield Statement

SecureDocs complies with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use and retention of personal information transferred from the European Union and Switzerland. SecureDocs has certified to the Department of Commerce that it adheres to the Privacy Shield Principles (the “Principles”) and commits to subject all personal data received from the EU or Switzerland to the Principles. If there is any conflict between the terms in this privacy policy and the Principles, the Principles will govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.

SecureDocs remains responsible for any of your Personal Data that is shared under the onward transfer principle with third parties for external processing on our behalf, as described in the “Personally Identifiable Information”, “Log Files” and “Cookies” sections of our Privacy Policy.

In compliance with the Privacy Shield Principles, SecureDocs commits to resolve complaints about our collection or use of your personal information.  EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact SecureDocs at: gdpr@securedocs.com.

SecureDocs has further committed to refer unresolved Privacy Shield complaints to International Center for Dispute Resolution, the international division of the American Arbitration Association (ICDR/AAA), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit here for more information or to file a complaint.  The services of ICDR/AAA are provided at no cost to you.

SecureDocs’ Privacy Shield compliance is subject to the investigatory and enforcement powers of the Federal Trade Commission. We may be required to disclose Personal Data that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Finally, under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Access to Personally Identifiable Information

SecureDocs collects a variety of information via the use of our Services and at the direction of customers. As an individual, if you have concerns about your personal information being processed, or if you seek access or want to correct, amend, or delete inaccurate data, please contact us at info@securedocs.com and we will work with you and the organization responsible for processing your personal data to respond to your request within a reasonable timeframe.

Choice and Opt-Out

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, by emailing us at info@SecureDocs.com, by calling (866) 700 7975 or by writing to us at 7127 Hollister Ave., Suite 25A - 320, Goleta, CA 93117. For information on how to opt out of cookies please see the section on cookie usage below.

Log Files

As is true of most Web sites, we gather certain non-personally identifiable information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, click stream data and other fields.

We use this aggregated and anonymized information to analyze trends, to administer the site, and to track users’ movements around the site. This information will not be shared with third parties without your written consent unless required by applicable law.

Cookies

A cookie is a small text file that is served by our platform and stored on your computer for record-keeping purposes. Cookies make web surfing easier for you by saving your preferences while you are at the web site. The use of cookies is an industry standard, and as such, you will find them at most major websites. Our website uses cookies and related technologies dropped by us or third parties for a variety of purposes, including to operate and personalize our website. We use cookies to store IP address, as well as unique, randomly assigned user IDs that enable you to enter our website without having to log on each time, as well as your clickstream behavior (for example, the pages you view and the links you click). We may also use cookies to track how you use this site to target ads to you on other websites. We do not store any passwords or personally identifiable information about you in the cookies. By showing how and when visitors use the web site, cookies help us see which areas are popular and which are not. Many improvements and updates to the web site are based on data such as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies only to provide services better tailored to our users’ needs. You can manage or opt out of many companies’ cookies used for online advertising on the DAA Consumer Choice page by clicking here, or on the European Interactive Advertising Digital Alliance Your Online Choices site by clicking here. The Help menu on the menu bar of most browsers will also tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Anonymous Usage Data

We may anonymize the information we collect about you by removing or "hashing" any data fields (such as name, address and telephone number), that identify you or that can be used to identify you personally. We use industry best practices and state-of-the-art techniques to anonymize and aggregate data.

We compile aggregate information by combining anonymous data that meet a certain criteria into groups. We will never sell your usage data to third parties.

Special Offers and Updates

We will occasionally send visitors and users information on our products, educational offers and our newsletter. We will use your name and email address to send these communications to you. Out of respect for your privacy, if you’d prefer not to hear from us you can choose not to receive these types of communications. Please see the “Choice and Opt-out” section below, however, you will still receive communications such as confirmation emails and customer support updates that are necessary to continue to provide the service to you.

Public Forums, Referrals and Testimonials

We may provide public forums like bulletin boards, blogs, or chat rooms on our web sites. These forums are provided as a service to our users to help them exchange ideas, tips, information and techniques related to our services. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.

We also post a list of users and testimonials on our web sites that may contain information such as the users’ names and titles. We obtain the consent of each user prior to posting any information on such a list or posting testimonials.

Security

The security of your personal information is important to us. We utilize robust security measures to protect customer data from unauthorized access. Sensitive data is encrypted and web site connections are protected using SSL with a minimum of 128-bit symmetric encryption and a 1024-bit authenticated key agreement. Our Web sites are hosted in a secure server environment that uses multi-layer perimeter security, including firewalls and other advanced technology to prevent interference or access from outside intruders. Nevertheless, we remind you that no security measure is perfect and you should take steps to protect your passwords and personal information. SecureDocs is not liable for loss of passwords by customers. If you believe your password has been compromised, we recommend that you immediately change your password.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

Business Transitions

In the event SecureDocs goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred.

Changes in this Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here on the website and also, as necessary via email: info@SecureDocs.com.

External Links

Our web sites may contain links to third-party websites. These third party websites maintain their own policies regarding cookies and the collection and use of personal information. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of your information. We encourage you to read the privacy policies of every website that you visit through a link on our web sites.

Contact Us

If you have any questions, concerns or suggestions regarding our privacy policy, please contact us by emailing us at info@SecureDocs.com, by calling (866) 700 7975 or by writing to us at 7127 Hollister Ave., Suite 25A - 320, Goleta, CA 93117.