SecureDocs, Inc. (“SecureDocs,” “us,” “we”) of 6144 Calle Real, Suite 200A, Goleta, CA 93117, USA is committed to respecting your privacy. This policy discloses the privacy practices for SecureDocs and the ways we collect store, use, and protect information about or relating to you (which we refer to as personal data or personally identifiable information in this policy). If you wish to contact us about anything in this policy, please use the contact details found below.
Our website and services are not directed at children, and we do not knowingly collect any personal data from or about children.
If you are a child and we learn that we have inadvertently obtained personal data from you from our websites, or from any other source, then we will delete that information as soon as possible.
Please contact us at info@SecureDocs.com if you are aware that we may have inadvertently collected personal data from or about a child.
SecureDocs collects information from, and therefore this policy applies to:
You do not need to register in order to review the content on our website as a Visitor.
Users use our products for the storage and management of contracts, files, and documents (collectively, “Content”) related to their business. That Content is considered confidential to our Users. SecureDocs will not review, share, distribute, or reference any such Content except for the purpose of resolving a problem, providing customer support, or to investigate a suspected violation of our Terms of Service.
Any personally identifiable information you submit to us is used solely for the purpose for which it is collected or for communicating with you regarding the Services.
As a part of signing up to become a User, we ask for the following contact information:
Secondly, we collect billing contact information and/or credit card information for the purposes of collecting payment from Users for the use of the Services.
We also collect technical information from both our Users and Visitors. This information includes your device's Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and other fields. We use this aggregated and anonymized information to analyze trends, to administer our website, and to track Users’ movements around the website. This information will not be shared with third parties unless required by applicable law.
Finally, personally identifiable information about individuals who interact with our sales & marketing software platform, in the form of the contact details set out above, will also be collected.
We will retain your information, but for no longer than is necessary for the purposes for which the personally identifiable information is processed, which will be calculated by reference to the following criteria:
We share personally identifiable information with the following third parties or categories of third parties in order to maintain your customer account with us and provide the Services to you:
Third party credit card processors, whom we use in order to check the creditworthiness of our prospective Users and to assist us in processing User payments. This processing partner is not permitted (by law and by contract) to store, retain, or use the personally identifiable information provided, except for the sole purpose of credit card processing.
Our third party service providers and subcontractors, including those who are providing marketing support, analysis, and public relations services. When we employ such companies, they are not permitted (by law and by contract) to retain, share, store, or use personally identifiable information for any other purpose than to complete the contracted assignment. In some cases, we may provide services, or sell product lines jointly with selected business partners.
(a) our use of your personally identifiable information is necessary to perform our obligations under any contract with you; or
(b) our use of your personally identifiable information is necessary for complying with our legal obligations; or
(c) Where neither (a) nor (b) apply, use of your personally identifiable information is necessary for our legitimate interests or the legitimate interests of others (for example to ensure the security of our website). Our legitimate interests are to:
(i) run, grow, and develop our business;
(ii) operate our website;
(iii) carry out marketing, market research, and business development; and
(iv) for internal group administrative purposes.
If we rely on our (or another person’s) legitimate interests to use your personally identifiable information, we will undertake an assessment to ensure that our (or the other person’s) legitimate interests are not outweighed by your interests or fundamental rights and freedoms which require protection. You can ask us for information on this assessment by contacting us at gdpr@SecureDocs.com.
We will send you services-related announcements as needed. For instance, when we add software enhancements, we will send you an email notification. These emails are necessary for the maintenance of your account with us.
We will occasionally send Users, or individuals who have filled out our website form to receive a free trial, demonstration, or other downloadable content, information on our products, educational offers, and our newsletter. We will use your name and email address to send these communications to you.
If you wish to stop receiving our newsletter and promotional communications, you can email us at info@SecureDocs.com, call us on (866) 700 7975 or write to us at 6144 Calle Real, Goleta, CA 93117, USA. However, you will still receive communications such as confirmation emails and customer support updates that are necessary to continue to provide the service to you.
In compliance with the Privacy Shield Principles, SecureDocs commits to resolve complaints about our collection or use of your personal data. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield Statement should first contact SecureDocs at gdpr@SecureDocs.com.
SecureDocs has further committed to refer unresolved Privacy Shield complaints to International Center for Dispute Resolution, the international division of the American Arbitration Association (ICDR/AAA), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit here for more information or to file a complaint. The services of ICDR/AAA are provided at no cost to you.
SecureDocs’ Privacy Shield compliance is subject to the investigatory and enforcement powers of the Federal Trade Commission. We may be required to disclose personal data that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Finally, under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
SecureDocs collects a variety of information via the use of our Services and at the direction of customers. As an individual, you have certain rights in relation to your personally identifiable information. If you would like further information in relation to these or would like to exercise any of them, please contact us at email@example.com, and we will work with you and the organization responsible for processing your personal data to respond to your request within a reasonable timeframe (an in any event within one month of your request unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personally identifiable information may be exempt from such requests in certain circumstances.
If you are an individual who is based in the European Union, you have the following rights:
Cookies make web surfing easier for you by saving your preferences while you are at the website, and allow us to offer you a more tailored experience in the future by understanding and remembering your browsing preferences.
We may anonymize the information we collect about you by removing or "hashing" any data fields (such as name, address and telephone number), that identify you or that can be used to identify you personally. We use industry best practices and state-of-the-art techniques to anonymize and aggregate data.
We compile aggregate information by combining anonymous data that meet a certain criteria into groups. We will never sell your usage data to third parties. None of these anonymized, aggregated reports or statistics will enable our Visitors or Users to be personally identified or identifiable.
We may provide public forums like bulletin boards, blogs, or chat rooms on our websites. These forums are provided as a service to our Users to help them exchange ideas, tips, information, and techniques related to our services. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
We also post a list of Users and testimonials on our websites that may contain information such as the Users’ names and titles. We obtain the consent of each user prior to posting any information on such a list or posting testimonials.
The main risk of our processing of your personally identifiable information is if it is lost, stolen, or misused. This could lead to your personally identifiable information being in the hands of someone else who may use it fraudulently or make public, information that you would prefer to keep private.
The security of your personally identifiable information is important to us. We utilize robust security measures to protect customer data from unauthorized access. Sensitive data is encrypted, and website connections are protected using SSL with a minimum of 128-bit symmetric encryption and a 1024-bit authenticated key agreement. Our websites are hosted in a secure server environment that uses multi- layer perimeter security, including firewalls and other advanced technology to prevent interference or access from outside intruders. Nevertheless, we remind you that no security measure is perfect and you should take steps to protect your passwords and personally identifiable information. SecureDocs is not liable for loss of passwords by customers. If you believe your password has been compromised, we recommend that you immediately change your password.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
In the event SecureDocs goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here on the website and also, as necessary via email.